Now it's easy to train your supervisors and employees to spot and correct legally treacherous behavior with the HR Hero Basic Training series.
Quick and easy, Basic Training for Supervisors and Basic Training for Employees feature plain-English booklets, each just about 20 pages long, with clear, well-illustrated guidance on how to safeguard your organization against legal peril. Remember, when a workplace problem leads to a lawsuit, judges will expect you to have trained your team. The Basic Training series does just that.
Help your supervisors and employees make the right call EVERY time with the HR Hero Basic Training Series.
Get all of the booklets in the series or pick the topics that are right for you.
Call (800) 274-6774 for volume discounts. The more you buy, the more you save...
Basic Training for Supervisors booklets are value-priced. The more copies you select, the more you save. Titles, from both Basic Training for Supervisors and Basic Training for Employees, may be combined for volume discounts.
When you have your supervisors and employees complete the quiz included in Basic Training for Supervisors or Basic Training for Employees, you can be sure they both read and retain the guidance necessary to protect your organization from legal entanglements.
Help your supervisors make the right call EVERY time with Basic Training for Supervisors. Get all 20 titles or pick the topics that are right for you. Give your managers a copy of any of these easy-to-follow booklets and they'll learn how to quickly spot and correct legally risky situations. Now featuring 3 new titles: Diversity, Military Leave, and Union Avoidance.
Choose from the following list of topics (volume discounts are available):
Basic Training for Supervisors booklets are value-priced. The more copies you select, the more you save. Titles, from both Basic Training for Supervisors and Basic Training for Employees, may be combined for volume discounts. Call (800) 274-6774 for volume discounts. The more you buy, the more you save...
And when you have your supervisors complete the included quiz, you can be sure they both read and retain the guidance. Remember, when a workplace problem leads to a lawsuit, judges will expect you to have trained your team. Basic Training for Supervisors booklets are a great way to do just that.
With an ever more diverse applicant pool, supervisors must embrace differences
Diversity is essential to any successful operation. Teach your supervisors how to guide a group filled with differing backgrounds, perspectives, and opinions and help them understand what is diversity, why it’s so important, and how to accommodate cultural differences on the team. They’ll also lean about the legal issues that can arise in a diverse workforce involving Title VII, ADEA, disparate treatment, disparate impact, ADA, ENDA, and other laws.
New laws protect service members in the workplace
Make sure your supervisors know how to manage employees leaving and returning from military service with this helpful guide to reinstatement rights, retraining and re-engaging the employee, USERRA, new FMLA provisions for family members, and dealing with injured or disabled veterans. They’ll learn how to avoid the common mistakes that land employers in legal trouble and create PR nightmares.
Union Avoidance - NEW!
Renewed power and influence means it's harder than ever to stay union free
Make sure your managers know what to do if a union-organizing campaign comes to your workplace. What can and can’t they say or do to counter a union campaign? How can their choice of management style affect the outcome? They’ll learn about the National Labor Relations Act, what are protected concerted activities and unfair labor practices, and the warning signs that a campaign is imminent.
PLUS, 17 Other Titles Now Available to Help Your Supervisors Spot Risky Situations...
Becoming a Supervisor
What to know now that you're in charge
Whether she's a new hire or recently promoted, your new supervisor can use all the help she can get to get off on the right foot. Arm your new managers with the skills they need to lead your team to productivity. Basic Training for Supervisors: Becoming a Supervisor will give them the key legal principles necessary for every day management, from how to avoid discrimination, retaliation, and harassment suits to the fundamentals of protected employee leave. Your supervisors will quickly learn how to avoid killer overtime and breaktime mistakes plaguing other new leaders.
Don't cringe, confront!
No supervisor is excited about confronting a problem worker. Help your managers overcome this difficult task with tact and confidence. Basic Training for Supervisors: Difficult Conversations offers a 6-step checklist for what managers must do before initiating the conversation -- plus 6 actions they must avoid in order to prevent placing your organization at legal risk.
In defense of discipline
Done right, discipline helps to guide, grow and enhance an employee’s
behavior and job performance. Discipline is NOT the same as punishment, but it does address an employee’s problem areas so supervisors have a tendency to avoid the entire subject. Basic Training for Supervisors: Discipline emphasizes the importance of imposing timely and appropriate disciplinary procedures; gives tips for making the process easier and more effective; and offers some protection from potential future legal troubles.
It's all in how the decision is made
Anyone can harass, but only supervisors can discriminate. Therefore, they need to stay especially vigilant to make sure they don’t base their actions on gender, race, color, religion, national origin, disability or age. Basic Training for Supervisors: Discrimination provides guidance and not only warns managers against overt discrimination, but also helps to uncover and correct problems of a subtle, subconscious or misguided nature.
Documentation and Evaluations
If it's not on paper, it never happened
In a battle of he said/she said, the better documentation often determines the winner. While time consuming to create, an accurate paper trail provides valuable defense against litigious action and helps to effectively deal with poorly performing employees. Basic Training for Supervisors: Documentation and Evaluations provides guidelines for what to write down and how to present it. It details the importance of the evaluation process and reminds managers of the necessity for thorough, accurate and timely assessments. The bottom line for this booklet is if it’s not in writing, it didn’t happen.
Electronic Issues in the Workplace
Keeping control of the technology beast
Today's high-tech tools can enhance your workforce's performance. But in the wrong hands, technology can place your company at tremendous legal risk. Basic Training for Supervisors: Electronic Issues in the Workplace will help your supervisors counter the risks that arise from Internet porn, rampant blogging, viruses, release of confidential information, and much more -- without violating employee privacy rights.
Taking the temperature of employee health
Supervisors go into triage mode whenever an employee requests leave under FMLA. They have to inform HR of the qualifying conditions and then determine how to handle manpower shortages within their departments. If an employee requests special accommodations under the ADA, HR oversees, but managers take responsibility for the actual implementation of any special accommodations. The confusing wilderness of dos and don’ts can have costly consequences if supervisors handle situations badly. Basic Training for Supervisors: Employee Health provides a 20-page compass that guides managers through the thorny issues related to FMLA, ADA and employee confidentiality.
You have the right to...
Sure, your supervisors and managers have heard of employee rights, but do they know what they are? Can they give you a list or briefly describe the entitlements of those they manage? Basic Training for Supervisors: Employee Rights gives a quick overview of this employee Bill of Rights and outlines a supervisor’s obligations. Arming managers with this information will keep them from either violating an employee’s rights or honoring demands for rights that don‘t exist.
When it's time to say goodbye
Supervisors can do more to create or reduce the risk of a lawsuit at the time of an employee’s termination than at any other point in the employment relationship. Within its short 20-pages, Basic Training for Supervisors: Firing reminds managers to avoid basing decisions on factors such as race, gender or age or the fact that the employee may have exercised one of his legal rights. Supervisors must avoid even the appearance of an improper motive at times like these, and Basic Training for Supervisors: Firing helps your managers back a firing decision with careful documentation, company procedure and diplomacy.
Finding the right person the right way
Unwary supervisors easily can end up in a legal quagmire just by asking the wrong question during the interview process. Do your supervisors know what to ask to find the best person for the job without making rejected applicants claim discrimination? Basic Training for Supervisors: Hiring delivers a quick but thorough review of hiring legalities and marks the territories to avoid when screening potential employees.
Welcome aboard, now what?
What's the secret to keeping your new hires past the first 90 days? Making a great first impression! Your supervisors will wow your new talent with Basic Training for Supervisors: New Hires. They'll get step-by-step instructions for your new hire's first day, including tips for managing all the necessary paperwork and hands-on advice for effective performance evaluations. Your managers will learn how to keep new workers fully engaged from the get-go.
Some thing just shouldn't be said
While sexual harassment gets most of the publicity, supervisors must continually guard against harassment based on race, color, religion, national origin, disability or age. And, determining the appropriateness of various circumstances can seem like walking through a minefield. With so many potentially hurtful situations, managers need Basic Training for Supervisors: Other Harassment. It presents plausible solutions and provides supervisors with the know-how to take a proactive approach in the creation of a high functioning diversified workplace.
Safety and Workers' Comp
Protect your most valuable asset
Unless they regularly work in hazardous conditions, supervisors probably haven’t paid much attention to issues of safety and workers’ comp. But carpal tunnel syndrome and other repetitive motion disorders have brought safety to the forefront of every workplace environment. Since companies expect managers to protect their most valuable asset - their employees - supervisors need to know how to identify, report and correct unsafe conditions. Basic Training for Supervisors: Safety and Workers’ Comp quickly takes a supervisor through an office - pointing out potential hazards and suggesting corrective actions. It provides guidance in case of an accident - from getting injured workers to medical attention to transitioning them back into the workplace following recovery.
No joking matter
Managers groan at the topic of sexual harassment. Most think they know all there is to know, but every boss needs to realize that if harassment occurs, courts might automatically hold the company liable. Basic Training for Supervisors: Sexual Harassment provides a common sense approach to dealing with this sensitive issue and its lesser-known counterparts like same-sex harassment, genderbased hostility and stereotyping, harassment of homosexuals or harassment by a customer.
Stamping out this productivity killer
Ignoring substance abuse can cost your organization's bottom line. Show your supervisors how to spot and address this productivity killer with Basic Training for Supervisors: Substance Abuse. Your leaders will learn how to keep substance abuse from increasing absenteeism, theft, injuries, conflict, and even violence. This easy-to-follow booklet offers critical guidance for before, during, and after the confrontation, as well as policy and investigation essentials, warning signs, testing, and treatment options.
Wage and Hour Law
An honest day's pay for an honest day's work
Wage and hour violations are resulting in greater and greater penalties, awards, and fines. Although supervisors don’t need to learn the entire labyrinth of the FLSA, they do need to know enough to spot problems on their watch. Basic Training for Supervisors: Wage and Hour Law helps managers troubleshoot payroll issues and provides real-world explanations of working off the clock, taking work home, and putting on equipment before clocking in. This easy-reading informative booklet also benefits managers who supervise exempt employees, helping them spot a different set of red flags - like employees who don’t work 40 hours or who run out of leave. Armed with the tips and techniques in Basic Training for Supervisors: Wage and Hour Law, your supervisors can recognize violations and alert HR or the payroll department.
When bad things happen
Employees generally feel safe going to work. Yet, violence can and does erupt. Basic Training for Supervisors: Workplace Violence provides managers with a list of simple steps to reduce risk and workplace vulnerability. It looks at common triggers and warning signs of employee violence and offers suggestions about when and how to step in to diffuse a situation.
Help your employees make workplace decisions that won't place your organization in legal peril with Basic Training for Employees. Get all 6 or pick the topics that are right for you.
Now you can train your employees to avoid legally treacherous behavior. Just get them each a copy of any of these plain-English, easy-to-follow bookets and help them make the right call — every time. Each title in the series is around 20 pages and features popular vernacular, lots of lists and pictures, and an easy reading style.
Choose from the following list of topics (volume discounts are available):
Basic Training for Employees booklets are value-priced. The more copies you select, the more you save. Titles, from both Basic Training for Supervisors and Basic Training for Employees, may be combined for volume discounts. Call (800) 274-6774 for volume discounts. The more you buy, the more you save...
And when you have them complete the included quiz, you can be sure they both read and retain the guidance. Remember - when a workplace problem leads to a lawsuit - judges will expect you to have trained your team. Basic Training for Employees booklets are a great way to do just that.
Diversity & Discrimination
Embracing differences and non-discriminatory behavior...
Your organization's success may depend on your employees' ability to practice tolerance and acceptance of differing races, faiths, and cultures. While harassment gets most of the headlines, discrimination complaints and lawsuits continue to be major problems in workplaces. Train them on how diversity will help them work together courteously and effectively, regardless of race, color, gender, national origin, citizenship, age, military service, union activity, disability, religion, or any other personal characteristics.
Employee Rights & Responsibilities
Do your employees understand their rights?
While several state and federal laws do grant your staff certain rights, most employees believe they’re entitled to more, and often misunderstand the responsibilities that come with those rights. This Basic Training booklet explains the realities of taking FMLA leave, accommodating disabilities under the ADA, privacy rights, leave for military, time off for voting and jury duty, and more.
Ethics in the Workplace
Applying your organization's ethical standards in every day decision-making...
Teach your employees how to handle common ethical dilemmas they may face, including what it means to be morally right, being honest, not cheating your employer, co-workers, or customers, not stealing from the supply closet, and generally treating co-workers well. Other ethical situations may involve harassment, gambling, and inappropriate Internet use.
When inappropriate behavior lands to harassment claims...
Harassment based on race, color, religion, national origin, disability, or age can create legal nightmares. Make sure your employees know what to do when hearing a co-worker use the “n-word”, or if they witness a colleagues’ hostility toward Hispanics, Muslims, the mentally disabled, or someone over 50. These other forms of harassment are not always obvious. Show employees how to understand and avoid inappropriate behavior and language that might be harassment and know when and how to report such conduct.
With all the publicity and training, why is workplace harassment still a problem?
Because many employees don’t really know which actions and language are and aren’t considered illegal. Train them on what they can’t do or say to coworkers, customers, and vendors. This guide covers also covers same-sex harassment, hostility based on gender, gender-based stereotypes, harassment of gays, and harassment by third parties.
Learn the warning signs that could signal potential violent behavior...
Show employees how they can take simple steps to reduce the risk of violence at your organization. What are common triggers that indicate a co-worker might become violent? When should an employee report warning signs or threats? What if a co worker only threatens violence? What about bullies? Violence also comes from the outside, such as a robbery or an abusive spouse. Employees need to be prepared in order to make your workplace safer.