Are your supervisors prepared to lead?

From handling difficult conversations with employees to conducting performance evaluations, well-trained managers are your best defense against potential discrimination claims and costly employment litigation.

Now there's a new training solution that offers real-world advice from top employment law attorneys and HR experts on how to prepare your supervisors on making the right call -- every time:
HR Executive Answers: New Supervisors Tool Kit.

With 6 hours of expert instruction, this module training system provides real-world scenarios and advice to help your leaders tackle even the toughest management challenges. Your supervisors can use each module on their own schedule, at their own pace!

• Module 1 - The Transition from Staff Member to Supervisor
• Module 2 - What Every Supervisor Must Know About Employment Law
• Module 3 - How to Handle Difficult Conversations
• Module 4 - Carol Hacker’s 7 Steps to Reversing Turnover: Critical Training for Supervisors
• Module 5 - How Supervisors Conduct “Win-Win” Performance Evaluations to Boost Morale and Productivity

HR Executive Answers: New Supervisors Tool Kit is presented by:

• Carol Hacker is a celebrated speaker, author, and trainer. She is nationally recognized as a "high-content presenter who motivates." As the author of over 400 published articles, 13 books, and scores of audio programs, her conference attendees number in the hundreds of thousands. She is also a regular contributor to HR Insight newsletter, writing the popular "Bridging the Generation Gap" column.
• John B. Phillips, Jr. is a nationally recognized attorney, speaker, and trainer with over 30 years of experience defending America's top employers. Partner with the firm Miller & Martin, he has also served as VP and Deputy General Counsel for Labor & Employment with Coca-Cola Enterprises, a Fortune 500 corporation. In cooperation with M. Lee Smith Publishers, John has hosted all three editions of the award-winning "Danger Zones for Supervisors" video-based training series.
• Dr. Deborah Tobey has been in the Human Resource Development field for more than 20 years. She is Vice President of Organizational Development at Comdata Corporation, and is owner of a solo consulting practice, Deb Tobey LLC. Dr. Tobey has served clients in both the public and private sector, including such organizations as Saturn Corporation, General Mills, Whirlpool Corporation, the YWCA, Deutsche Bank, the Center for Nonprofit Management and the American Management Association.

*Use these 5 modules to train your supervisors to excel every day.

Module 1 - The Transition from Staff Member to Supervisor
More than 86% of new supervisors have trouble transitioning from individual contributors into their new management roles, according to a survey from ConceptReserve. Help your new managers make the leap from "one of the gang" to team leader with this easy-to-follow course:

• How to build credibility through team performance
• Managing former peers
• Training employees, setting performance expectations, and coaching and building a team
• Diversity and inclusion in today’s workplace
• Communication essentials from listening to delivering feedback
• Supporting the team for maximum effectiveness
• Skills that ALL managers must master, including interviewing, performance appraisals, documentation, and discipline

Module 2 - What Every Supervisor Must Know About Employment Law
The majority of employee lawsuits are brought because a manager or supervisor had a direct hand in mishandling a situation. Train your leaders to spot the legal lines that must never be crossed with this real-world training course.

• The 6 main types of discrimination under federal and state law
• When a situation calls for HR’s involvement
• Words and topics that are workplace taboos
• Managing romantically involved subordinates
• Accommodating religious beliefs and disabilities
• Family and Medical Leave Act
• Responding to discrimination or harassment claims
• Who can claim national origin discrimination

Module 3 - How to Handle Difficult Conversations
Help supervisors address unpleasant situations with respect, candor, and in a way that does not put your organization at legal risk with this easy-to-follow course.

• Overcoming fear of confronting a problem employee
• The hands-on way to fix morale busters and negative behavior
• When to ask tough questions
• Providing criticism that results in positive behavioral changes
• Creating an atmosphere that removes the fear of speaking the truth

Module 4 - Carol Hacker’s 7 Steps to Reversing Turnover: Critical Training for Supervisors
Employee turnover can be painfully expensive -- especially when top talent walks out the door. Teach your supervisors how to reverse turnover before the brain drain becomes a crisis, with the help of nationally recognized author-trainer Carol Hacker.

• Hiring the right people
• Onboarding to reduce the loss of new hires
• How to spot a top performer who is job hunting
• Sure-fire strategies to reduce turnover among your valued long-term employees
• Using exit interviews to correct deficiencies
• Building a retention-rich culture

Module 5 - How Supervisors Conduct “Win-Win” Performance Evaluations to Boost Morale and Productivity
Supervisors learn the step-by-step process for conducting appraisals that actually increases team morale and performance.

• Techniques to help prepare for a review meeting, even the tough ones
• Realistic performance goals that boost productivity and morale
• Fostering open communication and honest discussion
• 10 most common mistakes when giving evaluations
• Following up when employees are floundering