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Conducting Workplace Investigations: A Step-by-Step Virtual Summit for HR Leaders - ON DVD
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Conducting Workplace Investigations: A Step-by-Step Virtual Summit for HR Leaders - on DVD

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Conducting Workplace Investigations: A Step-by-Step Virtual Summit for HR Leaders - on DVD

What would you do if an employee came to you with a sexual harassment claim? What if someone reported an employee stealing? What's your first course of action? How can you prevent the complaint from escalating into a lawsuit?

Careful. Your choice of words, your body language — even the timing of your witness interview could leave your organization open to litigation. Learn how to avoid legal blunders when investigating a complaint and how to bring an investigation to a close —- all while remaining legally compliant, with the all-new extended web seminar for HR and employers Conducting Workplace Investigations: A Step-by-Step Virtual Summit for HR Leaders.

Conducting Workplace Investigations addresses your toughest questions:
  • What are the common mistakes made when taking an initial complaint?
  • Where do I start when developing an internal investigations strategy?
  • When and where should witness interviews be conducted?
  • What are the dos and don'ts for drafting an iron-clad investigative report?
  • How can I avoid legal “red flags” during the post-investigatory phase?
  • And much more...


Your Virtual Summit Agenda will include:

  • How to Handle the Investigation’s Crucial First Step: The Complaint
    SESSION 1: 10:00 a.m.-10:45 a.m. (ALL TIMES CENTRAL)
  • How to Develop a Strategy That Keeps Your Investigation On Track
    SESSION 2: 11:00 a.m.-11:45 a.m.
  • How to Maximize Witness Interviews to Uncover the Facts
    SESSION 3: 12:15 p.m.-1:00 p.m.
  • How to Draft an Airtight Investigative Report
    SESSION 4: 1:00 p.m.–1:30 p.m.
  • Achieving Compliance (and Closure) with a Post-Investigative Strategy
    SESSION 5: 1:30 p.m.-2:00 p.m.

 

 About your Virtual Summit Leaders

Susan DesmondAttorney Susan Fahey Desmond is a shareholder with Watkins Ludlam Winter & Stennis, P.A., and is a member of the firm's Labor and Employment Group, where she represents management in all areas of labor and employment law.  She is a frequent speaker for the Society for Human Resource Management and other organizations. Ms. Desmond is listed in The Best Lawyers in America for labor and employment law, Chambers USA: America's Leading Lawyers for Business, and Mid-South Super Lawyers.
 

 

Francine EspositoAttorney Francine Esposito, a partner with Day Pitney LLP, has been a labor and employment practitioner for more than 20 years. Ms. Esposito regularly represents employers in employment-related litigation and conducts harassment and other workplace investigations. She also has extensive experience in designing and conducting training on internal investigations, FMLA, harassment and discrimination awareness, interviewing and hiring, wage and hour compliance, effective documentation, and effective employee relations.


 

Conducting Workplace Investigations: A Step-by-Step Virtual Summit for HR Leaders - AGENDA


Session 1: 10:00 a.m.-10:45 a.m. (All times Central)
How to Handle the Investigation’s Crucial First Step: The Complaint
When an employee complains of discrimination, sexual harassment, retaliation, theft, inadequate security, or other serious issues, what’s the first step? In this opening session, you’ll learn how to begin the resolution process without exposing your organization to legal risk.

  • Words can foster or hinder an employee’s willingness to share information about the allegation
  • What to do if the timing’s not right for you to take an employee’s complaint
  • Information that you must provide the employee during the initial conversation
  • Getting to the heart of an allegation with effective questioning and summarization techniques
  • How to address the complainant’s fear of retaliation — and how to prevent it
  • Virtual Conference Bonus: Your instructors will conduct a simulated intake of a complaint role-playing exercise, where you’ll learn how to interact with the employee, gather information, and document key details.

 

Break: 10:45 a.m.-11:00 a.m.

 

Session 2: 11:00 a.m.-11:45 a.m.
How to Develop a Strategy That Keeps Your Investigation on Track
Right after receiving a complaint from an employee, it’s time to devise a strategy for the rest of your investigation. In this session, you’ll learn how to craft a game plan and limit  the scope of your investigation , all to protect your organization from potential legal pitfalls.

  • How to use the facts uncovered during the intake choose between informal action or a full-scale investigation
  • How to spot the legal issues surrounding a complaint
  • The key players within the organization that you must contact immediately after the intake of a complaint
  • Documents required for an investigation to move forward
  • Creating a list of witness interviews

 

Extended Conference Break: 11:45 a.m.-12:15 p.m.

 

Session 3: 12:15 p.m.-1:00 p.m.
How to Maximize Witness Interviews to Uncover the Facts
You’re not a detective, so taking on the next phase of the investigative process — conducting witness interviews — can be daunting.  In this session, you’ll receive best-practice training to help you get the most relevant information from each witness interview. You’ll learn:
  • UWhy location matters: How to select a suitable setting for conducting witness interviews
  • Interviewing techniques that uncover the facts behind an allegation
  • The confidentiality issues you must communicat to witnesses
  • How to recognize the potential for retaliation during a witness interview
  • Virtual Conference Bonus: Your instructors will conduct a simulated witness interview role-playing excercise, where you’ll learn effective interviewing techniques and how to avoid common traps that prevent you from uncovering the facts.

 

Session 4: 1:00 p.m.–1:30 p.m.
How to Draft an Airtight Investigative Report
As the investigation draws to a close, make sure you know how to draft an executive report that will stand up to legal scrutiny. With this session, we’ll walk through the crucial aspects of your report. You’ll learn:

  • The major elements that will allow your investigative report to stand up in court
  • How to map out your investigative trail
  • Key requirements when summarizing and displaying witness statements
  • How to present an effective summary of your investigation’s relevant documents

 

Session 5: 1:30 p.m.-2:00 p.m..
Achieving Compliance (and Closure) with a Post-Investigative Strategy
Learn how to bring your internal investigation to a smooth and efficient end, staying compliant in your communications to all parties involved, including the complainant, witnesses, and the decision makers who will have to take any disciplinary action. With this session, you’ll learn:

  • Strategies for presenting your report to your organization’s decision makers
  • How to stay compliant when taking disciplinary action
  • What to communicate to the complainant about the investigation’s findings
  • How to follow-up with witnesses once the investigation is over

 

Session 6: 2:00 p.m.-2:30 p.m.
Q & A Roundtable With Attendees
We’ve saved the best for last. With this concluding session, you and your colleagues control the content as you pose your workplace investigation questions to your virtual summit faculty.

 

Have a specific question related to the topic of this audio conference? Post it here and get an answer during the event, time permitting, or in a follow-up e-mail from the audio conference presenter. This is only available to audio conference registrants.

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