Talent Management Skills for Supervisors: Master Hiring, Firing, Discipline and Performance Evaluations

Fast… easy… loaded with people-skills your team can use immediately, all on DVD!
Or available online.

Introducing the program, all new and up-to-date for 2010 and beyond, that trains your supervisors on 4 of the most challenging yet critical talent-management and employment law responsibilities:

• Hiring
• Discipline
• Documentation
• Firing
   

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Talent Management Skills for Supervisors: Master Hiring, Firing, Discipline and Performance Evaluations

Fast… easy… loaded with people-skills your team can use immediately, all on DVD!
Or available online.

Introducing the program, all new and up-to-date for 2010 and beyond, that trains your supervisors on 4 of the most challenging yet critical talent-management and employment law responsibilities:

• Hiring
• Discipline
• Documentation
• Firing
   

It’s easy to be a supervisor when everything is going great. It’s harder when applicants and employees say and do things that spark an emotional, inappropriate, or illegal response. That’s when hiring, firing, discipline and performance evaluations can lead to strained relationships, poor performance, frustration, and worse.

Talent Management Skills for Supervisors tackles these 4 individual responsibilities, showing your managers how to embrace proven methods, avoid legal missteps, and overcome challenges with greater skill and confidence. The program contains:

• 4 individual training modules, each 20 minutes in length, featuring dramatized situations and explanatory commentary from leading a leading employment law attorney and a 5-star management trainer and consultant. Each module is packed with essential observations and plain-English instructions for executing a single management task.
• A handy Trainers Guide, making it easy for you to lead informative and engaging sessions.

 

Program Contents

 

Talent Management Skills for Supervisors: Hiring
Smart managers know what to ask, what not to ask, and when to keep quiet and let the candidates reveal themselves. Talent Management Skills for Supervisors: Hiring features people management experts explaining interview secrets that really work, using 4 lively vignettes to illustrate the coverage points:

• Making candidates comfortable with the setting and the pace of the interview
• Notes vs. no-notes
• Getting beyond the candidate’s rehearsed answers to uncover the real person within
• Letting silence work for you
• Selling the position to the candidate you want to on-board

This program packs a lifetime of truths into just 20 minutes. Combining interviews with leading HR professionals and completely believable mini-dramas, it explains the right way to interview candidates.

 

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Talent Management Skills for Supervisors: Discipline
Supervisors generally find issuing corrective action distasteful, and who can blame them. It’s never easy to ask someone to change their behavior. But after viewing Talent Management Skills for Supervisors: Discipline, your supervisors will stand tall and deliver the tough assessments needed to help team members improve. HR experts use 8 true-to-life scenes, depicted by professional actors, to teach:

• How to match discipline styles to employee personality styles, to derive the most value from the meeting
• Best ways to react to an employee who cries when criticized
• The smart supervisor’s response to, “You just don’t like me… Everyone else is doing it … You’re singling me out because I’m a woman, African-American, Latino…” and more
• How to stay on track, keeping the focus on the behavior, not the employee, not the supervisor
• Ways to prevent an employee from taking control of a corrective action meeting
• Engaging the passive/aggressive employee by having them create their own corrective action plan
• And more!

Confident supervisors tackle discipline head-on, and this midule uses clear, real-world examples and proven techniques to show them how!

 

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Talent Management Skills for Supervisors: Performance Evaluations
Most managers see employee reviews as a bothersome chore and just go through the motions. But if they apply the lessons from this module, these meetings can be a very effective tool in motivating employees and making their jobs easier. Talent Management Skills for Supervisors: Performance Evaluations arms them to deliver energizing yet fair appraisals that build on positives and help eliminate negatives.

• Three crucial things every performance evaluation must contain
• Leveraging the unspoken agreement” between employee and manager to derive maximum value from the employment relationship
• Developing specific examples of past problems and accomplishments
• Using the sandwich technique to deliver criticism
• Physical positioning to foster conversation and openness
• Involving employees in evaluations, without turning the agenda over to them
• Problems with “one-size-fits-all” reviews that foster apathy.

Train your management team to look forward to performance evaluations for the great opportunities they present to drive positive change.

 

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Talent Management Skills for Supervisors: Firing
Nothing has the potential to be more legally dangerous for a manager than firing an employee. And few duties provide more chances to prove “Murphy’s Law” -- and go horribly wrong. Talent Management Skills for Supervisors: Firing can’t take the pain out of a termination, but it can remove the trepidation. Combining expert yet plain-English HR commentary with completely believable scenarios, it helps your team see and overcome their own fears through our struggling yet well-intentioned manager, facing a task he dreads. They’ll learn:

• 4 keys to a successful termination conference
• Preparation essentials for avoiding FMLA leave requests and other last-minute surprises
• Avoiding a negotiation over continued employment
• Who should be there, and who should never know about the decision to let the employee go
• How to split the termination between the manager and the HR department, taking the employee’s dignity and rights into account
• Safely terminating potentially violent or malicious employees while maintaining records and other assets
• How speed, clarity, and honesty can drive the termination to a successful conclusion

No one will say it ’s easy, but properly trained with this DVD, your team can tackle any termination with confidence and skill.

 

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About your Talent Management Skills for Supervisors Training Team

So what makes Talent Management Skills for Supervisors so different from so many other training programs? A unique blend of expert commentary, keen insights, and memorable instructions provided by the hosts of each module, Attorney/Trainer Candace Kollas and Attorney Michael Maslanka.

Candace Kollas is President of Workable Options, a consulting firm that assists organizations in developing cohesive communications and ensuring compliance in business practices. She has represented corporate, governmental, and individual clients in all aspects of employment litigation, mediation, and training for over 9 years. Prior to founding Workable Options, Ms. Kollas practiced labor and employment law, and served in the Employment Division of the Office of the Florida Attorney General. As a practicing attorney, Ms. Kollas specialized in litigating employment discrimination cases for individuals and organizations. Ms. Kollas is also authorized by the federal government to investigate all aspects of federal EEO complaints.

Ms. Kollas’ clients include AOL/Time Warner, Mercedes Benz U.S. International, the Virginia Department of Transportation, and many other premier companies and organizations. Ms. Kollas assisted Coca-Cola Enterprises in the development of its Integrated Conflict Management System and is currently the Master Trainer for the nationwide implementation of that system.

Attorney Michael P. Maslanka, of Ford & Harrison, LLP, has more than 20 years of experience in litigation and trial of employment law cases, including defending several multi-party cases under the Age Discrimination in Employment Act, the Fair Labor Standards Act and the Civil Rights Act of 1991. He has served as Adjunct Counsel to a Fortune 10 company where he provided multi-state counseling on employment matters. He has also served as a Field Attorney for the National Labor Relations Board.

Mike is listed in The Best Lawyers in America and received individual recognition in the 2008 Chambers USA: America's Leading Lawyers for Business. He was selected as a “Texas Super Lawyer” by Texas Monthly and Law & Politics Magazine in 2003, and selected as one of the best lawyers in Dallas by “D” Magazine in 2003. Mike has served as the Chief Author and Editor of the Texas Employment Law Letter since 1990. He also authors the "Work Matters" column for Texas Lawyer.

 

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