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TrainingToday Customer Service Library

TrainingToday Customer Service Library

Product Code: TTCS
TrainingToday features ready to use, web-based training sessions prepared by BLR’s award-winning legal editors and employment lawyers.


TrainingToday Customer Service Library

Web-Based Training Courses for Supervisors and Employees: Professionally Developed, Up to Date, Engaging, and Ready to Use!

TrainingToday® is a leading provider of online education programs for employees and supervisors. Each course in our extensive library addresses a specific topic with engaging and interactive presentations, delivering practical advice and clear instructions that trainees will remember long after the training is complete.

And with a built in LMS, TrainingToday does all the assignment, tracking, testing, and reporting for you. It’s your turnkey training solution.

The Customer Service Training Library includes everything you need for your customer service team to provide world class service. In today’s competitive environment, it is more important than ever to create a strong service culture supported by skills to build loyal relationships with your customers and a better working environment for your employees.

Topics Include:

  • Challenging Situations
  • Communication Skills
  • Customer Communications
  • Customer Relationship Management
  • Employee Attitude
  • General Workplace Skills
  • Supervising Customer Care Staff
  • And more!

 

To learn more or to order, please call customer service at 800.727.5257 or e-mail us at service@blr.com

 

 

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    TrainingToday HR Library: Testimonials

    Hear what professionals like yourself have to say about TrainingToday...

    "Today’s training was the first time we’ve used the BLR materials. The training course on LOTO was excellent. The BLR system is a game-changer for us."
    —Joe Cooney, Unilever Bestfoods North America

    "I have been doing training and HR for over 15 years and these are by far the best videos I have ever seen. They use real attorneys to explain the dos and don’ts, and the videos are very well done. I think the Ag-Power team is going to feel this is a huge improvement over the (. . .) safety videos we used for the last two years — and BLR’s TrainingToday is a lot less expensive."
    —Stephanie Mistler, PHR, Ag-Power, Inc