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Workforce L&D 2018: Captivate. Motivate. Educate.

Workforce L&D 2018: Captivate. Motivate. Educate.

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Workforce L&D 2018: Captivate. Motivate. Educate.

November 15-16, 2018 | Paris Las Vegas

In a recent survey by LinkedIn,69% of L&D professionals revealed that talent is the number one priority in their organizations. And over 25% are expecting to invest more budget in L&D programs in the years to come, proving that they have come to recognize talent development as a critical piece of business success.

At Workforce L&D 2018, you’ll learn from the nation’s top learning and employee engagement professionals how to build a superior professional development program that supports business growth, innovation, and workforce retention. The 2018 agenda features the most cutting-edge strategies for creating, implementing and managing your L&D initiatives so you are sure to see a more productive and attrition-proof workforce, fewer costly incidents caused by inadequate training, and a healthier bottom line.

When you attend this leading event, you will:

  • Access step-by-step guidance on constructing assessment questions for new training curriculum
  • Learn how to effectively assess your training needs to target exactly where you should invest time and resources to optimize your L&D efforts
  • Discover research-backed strategies for creating compelling training content that keeps your staff engaged and able to retain your message
  • Take away proven ROI formulas to help you sell your L&D investment to the C-suite
  • Hear how other high-performance companies are tackling project management road blocks, aligning SME priorities and closing feedback loops
  • Determine how to choose the right blended learning/modality framework to deliver formalized learning opportunities and support personal learning paths
  • Uncover the latest technologies available to support L&D initiatives, from augmented and virtual reality to apps and more


Day 1 - November 15, 2018

7:00 a.m. – 8:00 a.m.

Welcome Remarks
7:55 a.m. – 8:00 a.m.

Opening Keynote
8:00 a.m. – 9:00 a.m.

L&D Hot Topic Power Talks
9:10 a.m. – 10:20 a.m.
Presented by: Terry Patterson, Deloitte Consulting LLP
Workforce L&D’s “Hot Topic Power Talks” are designed to provide insightful and sophisticated commentary on some of the most interesting learning and development issues workplaces are facing for 2018 and beyond.

The Latest L&D Research and Trends on How to Empower Today’s Workforce
9:10 a.m. – 9:30 a.m.
Presented by: Terry Patterson, Deloitte Consulting LLP
Right now, there’s a demand to address the digital skills gap, to customize learning experiences, to address technical challenges ADDIE poses. What’s happening right now to move the L&D needle to improve the digital skills gap, scrap the one-size-fits-all approach to learning, and design and develop agile, robust L&D-based frameworks? This Hot Topic Power Talk will give you a bird’s eye view into how new techniques and areas of focus are being used to revamp L&D in ways designed to empower talent like never before.

Evaluating Your Training Needs: 10 Essential Elements  to Elevate Your L&D Program
9:35 a.m. – 9:55 a.m.
Where should you invest your training dollars and why? The needs of each workplace are unique, so it’s important to evaluate your individual situation to discern what you really need and why. This Hot Topic Power Talk will teach youfundamental principles to consider when evaluating your training needs that can be applied to any workplace of any size in any industry.

Top Soft Skills Your Staff Needs to Have: Why They’re Important and How to Convince Your C-Suite They’re Worth the L&D Investment
10:00 a.m. – 10:20 a.m.
How can you make the case to the C-suite that you need capital investments into learning and development-based initiatives if you can’t give them cold, hard stats supporting your position? Well, you can’t! Senior leadership invariably will want to know what the anticipated, bottom line return on the investment will be before signing off and giving you the buy-in you need to proceed. So, how does one measure the ROI of L&D, especially for things like soft skills? Hot Topic Power Talk will discuss ways to measure to return on investment of soft skills in today’s workplace.

Refreshments, Networking & Exhibits Break
10:20 a.m. – 10:45 a.m. (Exhibits open at 10:20 a.m.)

Assessment Methods for New Training Curriculum
10:45 a.m. – 12:00 p.m.
Presented by: Robyn A. Defelice, PhD, Dishing Design and Revolve Solutions LLC
This hands-on session will walk you through how to develop an appropriate assessment plan for your organization’s new hire training (onboarding) curriculum. You’ll learn winning strategies through shared best practices for how to lay the groundwork, step by step.

Lunch, Networking & Exhibits
12:00 p.m. – 1:00 p.m.

Empathy Mapping: The Best Approach to Understanding Your Trainee Personas to Customize Your Program Design
1:00 p.m. - 2:15 p.m.
Presented by: Kathleen Horton, Navis Learning
An empathy map is a useful tool for evaluating what a targeted persona wants out of the user experience. This session will focus on ways to use empathy mapping to drill down to assess how your L&D-based activities align with the workforce’s needs.

Refreshments, Networking & Exhibits Break
2:15 p.m. – 2:40 p.m.

Energize Your Mandatory Compliance Training Programs: Innovative Strategies to Motivate Your Employees and Make Your Message Stick
2:40 p.m. – 3:55 p.m.
Presented by: Sally Hovis, Navis Learning
You’ve seen the look that employees give when you tell them they must complete a mandatory compliance-based training. But, that gazed-over look of boredom doesn’t have to be the norm. This session will provide real-life examples of how today’s most innovative businesses are making mandatory compliance-based training on harassment, safety, and other fundamental topics fun, engaging, and most importantly, memorable—so employees are well trained to do the right thing. You’ll walk away with many nuggets of useful information you can begin incorporating into your mandatory compliance training-based initiatives that are sure to help move the needle on your workforce’s perception about mandatory on-the-job learning.

How to Achieve Exceptional Project Management 
4:00 p.m. – 5:00 p.m.
The challenges and the timelines you face with respect to your L&D projects aren’t all the same. And, there are many variables at play that can significantly impact your outcomes. So, it’s very important that you’re prepared with a strategy useful techniques and approaches for managing your L&D projects with as much ease as possible. This game show style experience will include an instructional designer, a project manager, and an end client who will discuss the benefits and shortcomings of a project plan that’s revealed to the audience. Then, it’s game on! Each panelist will select from categories and be presented with some true-to-life project challenges. How will they respond? Do they see things the same way? Are there any important insights they each bring to the table that the others may not have yet considered? This session is designed explore how to successfully manage the roadblocks that could derail an L&D project if you aren’t careful. The idea is that you’ll walk away from this discussion with some cool tips for managing: 

  • Unexpected complexities concerning subject matter complexities
  • Conflicting SME priorities
  • Seemingly endless feedback loops
  • The ongoing challenges of going live amid functionality concerns 
  • And other variables that could hinder your L&D project development “game”

Networking Reception

5:00 p.m.

Exhibits Close for Day 1
6:00 p.m.

Day 2 - November 16, 2018

Breakfast & Exhibits
7:00 a.m. – 8:00 a.m.

BLR Solution Demo: and Training Today
7:15 a.m. –  7:30 a.m.
Join BLR's sales team for a dynamic demonstration showcasing the power of BLR's resources. You won't want to miss this high-energy talk where we'll announce the conference raffle winner. You must be present to win, so we hope you can join us!

Opening Announcements
7:55 a.m. – 8:00 a.m.

Day 2 Keynote
8:00 a.m. –  9:00 a.m.

Refreshments, Networking & Exhibits Break
10:25 a.m. – 10:40 a.m.

Roundtable Discussions
10:40 a.m. – 11:55 a.m.
Workforce L&D’s roundtables are designed to give you the opportunity to engage in meaningful discussions with conference peers and our expert facilitators on some of today’s most challenging learning and development-related issues. Potential topics include:

  • Mobile learning
  • How to enable gamification elements to work with current LMS using badging, customized activities/assessments based on learning histories
  • And more

11:55 a.m. – 12:55 p.m.

Learning Hubs: How to Choose the Right Blended Learning/Modality Framework to Deliver Formalized Learning Opportunities and Support Personal Learning Paths
12:55 p.m. – 2:10 p.m.
Today’s talent craves a combination of learning-based opportunities, and that’s where blended learning design comes in. By providing the workforce with personalized training to support their preferred learning paths, in conjunction with formalized on-the-job training, you’re better able to meet your end goal of making talent development, a key driver of employee engagement, a priority. This session will teach you how to craft a blended learning campaign that’s chock full of learning hubs designed to support your workforce learners. You’ll learn:

  • The many silos of blended learning—and how to define the learning hub, a learning campaign, individual learning paths, and more
  • How a learning campaign can be used to address changing learning needs that fill a void that formalized training just can’t deliver
  • Examples of lessons, activities, and resources to include in a blended learning campaign
  • Best practices for designing formalized learning opportunities with personalized learning paths
  • Strategies for creating a workplace culture of never-ending learning

Refreshments, Networking & Exhibits Break
2:10 p.m. – 2:35 p.m.(Exhibits Close at 2:35 p.m.)

The Neuroscience of Engagement: The Latest Science-Backed Strategies for Optimizing Your Training for Adult Learners
2:35 p.m. – 3:50 p.m.
It’s important to recognize key neurological differences that contribute to how adult learners in your workplace are able to receive and process important information you need them to know—and follow. What does the latest research into the adult mind tell us about the optimal conditions for learning? This session has got you covered, with the latest research on:

  • Why what you currently may be doing to teach adult learners is backfiring—and how to correct your mistakes
  • Examples of microlearning that adult learners seem most receptive to
  • How to develop learning and development programs that resonate with all generations of your workforce
  • Examples of some of the best mobile learning-based initiatives specifically designed for adult learners
  • And more!

Wrap-Up Announcements 
3:50 p.m.

Your 2018 Presenters

Robyn A. Defelice, Ph.D.
Principal Consultant – Dishing Design
Dishing DesignConsultant and Learning Strategist – Revolve Solutions LLC 

Robyn A. Defelice, Ph.D., is a consultant and strategist in the learning and development field and an occasional adjunct professor teaching the art and science of instructional design. Her energy comes from collaborating with her clients to develop empowering, effective, and sustainable solutions. 

Always up for a challenge, Ms. Defelice has a wide stratification of skills ranging from client management, performance improvement, risk and change management, along with more exciting talents in structuring and defining learning programs to writing creative case studies and branching-styled stories. 

Her background ranges from startups, higher education, and state agencies to major health systems, insurance, and pharmaceuticals. She is also a geek for data that provides insight into the industry of creating and producing educational products.

Terry PattersonTerry Patterson
Learning Solutions Practice Leader  
Deloitte Consulting LLP 

Terry Patterson, he leader of Deloitte’ Consulting LLP’s learning solutions practice, has a deep background in learning and leadership development specifically, and in talent management and other HR disciplines more broadly. Most recently, he has been leading large scale learning transformation engagements focused on helping clients reshape their learning organizations to deliver compelling career experiences for their workforces. A particular area of focus is linking learning with other core talent disciplines (performance management, leadership development, engagement, culture) around the central organizing concept of capability and career development in service of business strategy execution. He has over 20 years of experience as a consultant and corporate HR executive.

Her background ranges from startups, higher education, and state agencies to major health systems, insurance, and pharmaceuticals. She is also a geek for data that provides insight into the industry of creating and producing educational products.


Your 2018 Location

Paris Las VegasParis Las Vegas Hotel and Casino
3655 S Las Vegas Blvd
Las Vegas, NV 89109

Experience everything you love about Paris, right in the heart of the Las Vegas Strip. At Paris Las Vegas Hotel & Casino, you are transported to the City of Lights with all the same passion, excitement, and ambiance of Europe’s most romantic city, with all the sizzle of the entertainment capital of the world.


  • Room Rate: $175/night + $26 daily resort fee
  • Hotel Cut-Off: Saturday, October 13, 2018
  • Reservation Center: 1-877-603-4389 - Reference BLR 2018
  • Reservations URL: Coming soon!
  • Hotel Website